Last updated: 2026.10.21
PetShop (“we”, “us”, “our”) operates the website 【goodscn.shop】. This Privacy Policy explains how we collect, use, share and protect your personal data when you visit our website, place an order, subscribe to our newsletter or interact with us. This policy complies with GDPR (EU/UK) and CCPA for California residents.
1. Personal Data We Collect
We collect information you voluntarily submit:
- Full name, shipping address, billing address, email address, phone number (for order fulfillment and delivery)
- Payment information: We do not store your full credit card details. Payment is processed securely by PayPal.
- Automatically collected data: Cookies, device type, browser information, IP address, website browsing behavior, TikTok pixel tracking data, traffic source. We use cookies for analytics, advertising and shopping cart function.
2. How We Use Your Information
We use your personal data only for these purposes:
- Process your order, arrange shipment with our 1688 suppliers, send order updates and tracking numbers
- Reply to customer service messages, handle return/refund requests
- Send marketing emails (only if you opt-in; you can unsubscribe anytime)
- Website analytics, TikTok advertising conversion tracking, improve our pet product selection
- Comply with legal requirements, prevent fraud
3. Data Sharing & Third Parties
We will NOT sell your personal information. We may share necessary data only with trusted third parties to fulfill orders:
- 1688 suppliers in China (only shipping info needed to send pet goods)
- PayPal (payment processor)
- Google Analytics, TikTok Pixel (advertising & statistics, anonymized where possible)
- Cloud hosting / WordPress service providers
Data will be transferred outside EU/US to China for order fulfillment.
4. Cookies
Our site uses cookies. You can disable cookies in your browser settings, but some functions like shopping cart may not work properly.
5. Your Data Rights
If you are an EU / UK resident under GDPR:
- Right to access your personal data
- Right to correction, erasure (“right to be forgotten”)
- Right to restrict processing, data portability, object to marketing If you are California resident, you have rights under CCPA. To submit a data request, email us at renzo.lee.boy@gmail.com . We respond within 30 days.
6. Data Security
We take reasonable security measures to protect your personal data. But no internet transmission method is 100% secure.
7. Data Retention
We keep your order and contact data as long as required for business, tax and legal purpose. If you ask us to delete your data, we will remove it after finishing all pending orders and refunds.
8. Children’s Privacy
Our website is for general audience. We do not knowingly collect data from children under 16 years old.
9. Policy Changes
We may update this Privacy Policy. Updates will be posted on this page with new date.
10. Contact Us
Privacy inquiries: renzo.lee.boy@gmail.com