Frequently asked questions
Quality pet accessories for your dogs & cats
Yes, we offer worldwide shipping to most countries. There is no minimum order value for delivery.
Our items are shipped from overseas warehouses. Delivery usually takes 10–25 business days, depending on your location.
We accept returns for unused, undamaged items within 30 days after delivery. Please read our return policy for full details.
We select non-toxic, skin-friendly materials for our beds, clothes and leashes. However, every pet is different, please monitor your pet during first use.
Please contact us with clear photos of the damaged package and product within 7 days after receiving your parcel, we will arrange a solution for you.
No. Our store only provides daily pet accessories such as beds, apparel, leashes and feeding bowls. We do not sell food, supplements or medical products.